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Privacy Policy

​At Oeno How we value your privacy and are committed to protecting your personal
data in accordance with the General Data Protection Regulation (GDPR – EU
2016/679). This Privacy Policy explains how we collect, use, and safeguard your
information.

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Data we collect

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We may collect the following types of personal data:

  • Identification data: name, surname.

  • Contact details: email, phone number.

  • Billing information: address, VAT details, payment details (processed securely by third-party providers such as banks or Viva).

  • Booking details: type of tasting/event, date, number of participants.

  • Technical data: IP address, cookies, browsing behavior (for website functionality and analytics).


We do not intentionally collect data from children under 16 years of age.

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Use of data

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We use your personal data only for purposes such as:

  • Managing and confirming your bookings.

  • Communicating regarding services.

  • Issuing invoices and fulfilling legal/tax obligations.

  • Improving our services and website.

  • Sending newsletters or promotions (only if you have given explicit consent).

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Legal basis​

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Your data is processed on one or more of the following legal grounds:

  • Performance of a contract (e.g., processing your booking).

  • Compliance with legal obligations (e.g., tax laws).

  • Legitimate interest (e.g., service improvement).

  • Consent (e.g., for newsletters).

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Data retention​

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We keep your personal data only for as long as necessary:

  • Booking and invoicing data: for as long as required by Greek tax law (usually 10 years).

  • Marketing communications: until you withdraw your consent.

  • Technical/cookie data: according to browser and cookie settings.

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Sharing data​

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We do not sell or rent your personal data. Data may only be shared with:

  • Trusted payment providers (e.g., banks, Viva.com).

  • Website service providers (e.g., hosting, analytics).

  • Public authorities, if required by law.


All partners are required to comply with GDPR and ensure adequate data protection.

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Your Rights​

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Under GDPR, you have the right to:

  • Access your personal data.

  • Request correction or deletion of data.

  • Restrict or object to processing.

  • Data portability (receive your data in a structured format).

  • Withdraw consent at any time (for data processed on the basis of consent).

  • File a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

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Cookies

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Our website uses cookies to:

  • Ensure basic functionality (bookings, forms). 

  • Improve user experience.

  • Collect analytics on website usage.

You can control or disable cookies through your browser settings.

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Data Security​

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We use appropriate technical and organizational measures (such as HTTPS, secure servers, limited access) to protect your data against loss, misuse, or unauthorized access.​​

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Contact Information

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Contact us at hello@oenohow.gr if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.​​

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Changes to this Privacy Policy

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We reserve the right to modify this Privacy Policy.

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